Salla Odoo Connector Privacy Policy

This Privacy Policy describes how TECFY ("we", "us", or "our") collects, uses, and handles your information when you use our Salla Odoo Connector service. By using the service, you agree to the collection and use of information in accordance with this policy. Our primary goal is to provide a seamless integration between your Salla store and Odoo ERP system.

To provide our synchronization services, we process several types of information: **A. Store Data:** Information about your Salla store configuration, including API keys and access tokens required for communication. **B. Transactional Data:** Details of orders placed on Salla, including product names, quantities, prices, and status updates. **C. Customer Data:** Information about your customers, such as names, email addresses, phone numbers, and shipping addresses, which are necessary for creating customer profiles and delivery orders in Odoo. **D. Product and Inventory Data:** Details about your products, including SKUs, descriptions, stock levels, and categories, to ensure inventory is synchronized accurately. **E. Technical Logs:** Information about the synchronization process, including timestamps, success/failure status, and error messages to help us troubleshoot technical issues.

The information we collect is used strictly for the following purposes: - **Mapping & Synchronization:** To link IDs between Salla and Odoo (e.g., matching a Salla Order ID with an Odoo Quotation ID). - **Process Automation:** To automatically create invoices, shipping labels, and inventory adjustments in Odoo based on Salla events. - **Service Improvement:** To monitor the performance of our servers and improve the speed and reliability of the data transfer. - **Support:** To provide technical assistance when you encounter issues with the integration.

We host our database and application on secure, high-performance servers. We store mapping data and certain transaction records to ensure that if a synchronization fails, it can be retried without losing data. This intermediate storage is essential for maintaining data integrity between the two platforms.

We implement industry-standard security protocols to protect your data, including encryption in transit and at rest. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. **Limitation of Responsibility:** TECFY shall not be held responsible or liable for any loss of data, unauthorized access, or corruption of information resulting from: - Malicious hacking attempts or cyber-attacks. - Technical failures of third-party hosting providers. - Loss of access due to incorrect configuration by the user. - Any unforeseen security breaches beyond our reasonable control.

We are committed to protecting your business secrets. We do not sell, trade, or otherwise transfer your data to outside parties. This does not include trusted third parties who assist us in operating our service (like our hosting providers), so long as those parties agree to keep this information confidential.

We retain your information for as long as your account is active or as needed to provide you with the synchronization services. If you choose to disconnect the connector or delete your account, we will purge your specific store data from our servers within a reasonable timeframe, except where retention is required by law.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data handling practices, please contact our privacy team at info@tecfy.co.