Privacy Policy

Tecfy Company is a camera company. Our products and services provide fast and fun ways to express yourself, live in the moment, learn about the world, and have fun together! When you use these services, you’ll share some information with us. So we want to be upfront about the information we collect, how we use it, whom we share it with, and the controls we give you to access, update, and delete your information. That’s why we’ve written this Privacy Policy. And it’s why we’ve tried to write it in a way that’s easy to understand for all our users and blissfully free of the legalese that often clouds these documents. Of course, if you still have questions about anything in our Privacy Policy, just contact us. You should read our entire Privacy Policy, but when you only have a few minutes or want to remember something later on.

There are three basic categories of information we collect: - Information you provide. - Information we get when you use our services. - Information we get from third parties. Here’s a little more detail on each of these categories. **Information You Provide** When you interact with our services, we collect information that you provide to us. For example, many of our services require you to set up an account, so we may need to collect a few important details about you, such as your name, username, password, email address, phone number, and date of birth. We may also ask you to provide us with some additional information that will be publicly visible on our services, such as a profile picture or avatar. Some services, such as commerce products, may require you to provide us with a debit or credit card number and its associated account information. Of course, you’ll also provide us whatever information you send through our services, such as Chats. Keep in mind that the users who view your Chats and any other content can always save that content or copy it outside the app. So, the same common sense that applies to the internet at large applies to our services as well: Don’t send messages or share content that you wouldn’t want someone to save or share. When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer or that we need to resolve your question. **Information We Get When You Use Our Services** - Content Information. We collect content you create on our services, such as custom stickers, and information about the content you create or provide, such as if the recipient has viewed the content and the metadata that is provided with the content. - Device Information. We collect information from and about the devices you use. For example, we collect: - information about your hardware and software, such as the hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, device usage data, browser type, keyboards installed, language, battery level, and time zone; - information from device sensors, such as accelerometers, gyroscopes, compasses, microphones, and whether you have headphones connected; and - information about your wireless and mobile network connections, such as mobile phone number, service provider, IP address, and signal strength. - Device Phonebook. Because our services are all about communicating with friends, we may — with your permission — collect information from your device’s phonebook. - Camera, Photos, and Audio. Many of our services require us to collect images and other information from your device’s camera and photos. For example, you won’t be able to send chat or upload photos from your camera roll unless we can access your camera or photos. - Location Information. When you use our services we may collect information about your location. With your permission, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses. - Information Collected by Cookies and Other Technologies. Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. We may also use these technologies to collect information when you interact with services we offer through one of our partners, such as advertising and commerce features. For example, we may use information collected on other websites to show you more relevant ads. Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our services. - Log Information. We also collect log information when you use our website, such as: - details about how you’ve used our services; - device information, such as your web browser type and language; - access times; - pages viewed; - IP address; - identifiers associated with cookies or other technologies that may uniquely identify your device or browser; and - pages you visited before or after navigating to our website.

What do we do with the information we collect? The short answer is: Provide you with an amazing set of products and services that we relentlessly improve. Here are the ways we do that: - develop, operate, improve, deliver, maintain, and protect our products and services. - send you communications, including by email or SMS where permitted. For example, we may use email or SMS to respond to support inquiries or to share information about our products, services, and promotional offers that we think may interest you. - monitor and analyze trends and usage. - provide and improve our advertising services, ad targeting, and ad measurement, including through the use of your precise location information (again, if you’ve given us permission to collect that information), both on and off our services. We may also store information about your use of third-party apps and websites on your device to do this. - enhance the safety and security of our products and services. - verify your identity and prevent fraud or other unauthorised or illegal activity. - use information we’ve collected from cookies and other technology to enhance our services and your experience with them. - enforce, investigate, and report conduct violating our Terms of Service and other usage policies, respond to requests from law enforcement, and comply with legal requirements. We may also use information from Apple’s TrueDepth camera to improve the quality of Lenses. Information from the TrueDepth camera is used in real time — we don’t store this information on our servers or share it with third parties.

We may share information about you in the following ways: - **With chat providers.** We share the following information with other chat providors like Facebook Messanger, WhatsApp and Instagram: - information about you, such as your Name and Photo. - content you post or send. How widely your content is shared depends on your personal settings and the type of service you are using. For example, a chat message may be sent to just a single pertner you select or to group of partners. - **With your chat partner, and you company account owner.** We may share the following information with your chat partner and your company acount owner: - public information like your name, username, profile pictures, and Public Profile. - your chat text and any media like images, photos, audio, and vedio you upload from your device.

Our services may contain third-party content and integrations. Examples include third-party integrations in the Camera. Through these integrations, you may be providing information to the third party as well as to Tecfy Ticket. We are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party service that you visit or use, including those third parties you interact with through our services.

Tecfy Ticket lets you capture what it’s like to live in the moment. On our end, that means most messages — like Chats and its contents of audio, video, and image will remain stored on our server until the account owner delete them.

We may change this Privacy Policy from time to time. But when we do, we’ll let you know one way or another. Sometimes, we’ll let you know by revising the date at the top of the Privacy Policy that’s available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our websites’ homepages or providing you with an in-app notification).